Communication Training Tools

Step 1: Prepare

Taking these important steps will help ensure the most successful provider training.

  • Recruit a physician educator to deliver the trainings.

    The physician communication training is designed to be led by a physician educator. Ideal educators have prior experience communicating with other providers and an interest in pediatric preventive care.

“Having a peer educator deliver the training can help increase participation from providers because it gives the material more credibility. A physician educator knows about clinical practice and how clinics operate.”

  • Attend a training.

    Have the educator attend a training. If that’s not possible, the educator should watch a recorded webinar.

  • Practice.

    Have the educator practice in front of colleagues before conducting the actual training. Ensuring your educator is comfortable with the Announcement Approach training script and training slides is important for quickly establishing credibility with the vaccine providers who attend the real training. Before the practice, update the slides with disclosures and your state’s vaccination rates.

  • Recruit clinics to receive the training.

    Call clinics that you’d like to participate. Send them a recruitment flier or other promotional information. Invite all clinic staff to attend, especially vaccine prescribers. It may be easiest to schedule trainings during lunch breaks.

  • Offer incentives for participation.

    Consider offering incentives like CME credits, a “lunch and learn session,” or other incentives to get clinics and healthcare providers involved in the training.