Communication Training Tools

Step 1: Prepare

Taking these important steps will help ensure the most successful provider training.

  • Recruit a physician educator to deliver the trainings.

    The physician communication training is designed to be led by a physician educator. Ideal educators have prior experience communicating with other providers and an interest in pediatric preventive care.

“Having a peer educator deliver the training can help increase participation from providers because it gives the material more credibility. A physician educator knows about clinical practice and how clinics operate.”

  • Practice the training.

    Consider having the educator practice in front of colleagues before conducting the actual training. Ensuring your educator is comfortable with the script and slides is important for quickly establishing credibility with the healthcare providers who attend the real training.

  • Watch this short video.

    With this video, physician educators can see an example of how to conduct the training. (Note that this video is not intended to be shown in lieu of having a physician educator conduct the training.)

  • Recruit clinics to receive the training.

    Call or email clinics that you’d like to participate. Send them a recruitment flier or other promotional information. Encourage vaccine-prescribers (e.g., physicians, physician assistants, and nurse practitioners) to attend your training. It may be easiest to schedule trainings during providers’ lunch breaks.

  • Offer incentives for participation.

    Consider offering incentives like CME credits, a “lunch and learn session,” or other incentives to get clinics and healthcare providers involved in the training.